Shipping policy

Shipping & Pickup Policy

Sweet’n Barrel

Last Updated: October 12, 2026

No Shipping Available

At Sweet’n Barrel, we specialize in handcrafted, small-batch ice cream and frozen desserts that require careful temperature-controlled handling to maintain their quality and freshness.

We currently do not offer shipping, including domestic or international shipping.

All purchases must be collected through an available local pickup option or made in person at one of our participating events or pop-up locations.

Local Pickup

Local pickup may be available for select online orders, depending on product availability and our operating schedule.

  • Pickup locations and available times will be communicated during checkout or in your order confirmation.

  • Customers must collect their orders during their designated pickup window.

  • Please have your order confirmation available when collecting your purchase.

  • If you cannot make your scheduled pickup, contact us as soon as possible to discuss available arrangements.

Pickup locations and schedules may vary.

Pop-Ups and Events

Sweet’n Barrel regularly participates in local markets, community events, and pop-ups throughout the Los Angeles area.

Customers may purchase our products directly at participating events, subject to availability.

Event dates, locations, and available flavors may be announced through our website and official social media channels.

Frozen Product Handling

Our ice cream and frozen desserts must remain frozen to maintain their intended texture and quality.

We recommend transporting purchases in an insulated cooler with adequate frozen ice packs, especially during warm weather or extended travel.

Once an order has been collected, customers are responsible for maintaining appropriate frozen-storage conditions.

Unclaimed Orders

If an order is not collected during the scheduled pickup window, please contact us promptly.

Due to the perishable nature of our products, we cannot guarantee that unclaimed orders can be held indefinitely. Any rescheduling or refund requests will be reviewed in accordance with our Return & Refund Policy and applicable law.

Future Shipping Availability

We may introduce shipping or additional fulfillment options in the future. Any changes will be announced on our website.

Contact Us

For questions regarding pickup arrangements, event purchases, or order fulfillment, please contact Sweet’n Barrel through the contact form on our website.

Thank you for supporting Sweet’n Barrel and our passion for creating memorable small-batch frozen treats!